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Phoenix Version 3 Upgrade


Phoenix for Windows Version 3 is scheduled to be released on Friday March 22, 2002. This release contains many new features that are sure to add value to your operation.

Here are some of the highlights of this release:

New – Employee short/Over history report. This report gives you the ability to look at an employee’s cash drawer short and over amounts over a time period. This is an excellent report to spot trends and to put a stop to theft of cash.

Improved – A new “Quick Employee Login” function was created so that your employees can login to the system faster by simply typing their password. This is helpful when you have employees login before each transaction.

Improved – Cascade Searching at Transactions – When typing in an ID number, the system will look a more fields to make a match and will even perform a partial match on some fields. This is helpful if you want to type in the customers phone number without area code. The order the system searches is:

  • Customer ID (exact match)
  • Driver’s License (exact match)
  • SSN (exact match)
  • Home Phone (Close match)
  • Authorized Renter ID (exact match)
  • Customer Name (exact and close matches)
  • Authorized name (exact and close matches)

When the system finds multiple accounts that match the information entered, a window is displayed to allow the clerk to pick the correct account. This cascade search scans both the customer database and the authorized renter database.

New – A rental product case label report. This report creates the common case labels for VHS product and uses Avery 5261 labels to print on. The layout is user configurable.

New – The system will now generate an Audit Entry whenever the system time has been adjusted from the Windows desktop. This will help catch employees setting the time back before logging into the system to avoid you noticing that they were late.

Improved – Now when renting to a customer that has inventory out from a previous transaction, a window will pop up alerting the clerk of the outstanding rental products. The title and date rented appear on the screen so that the clerk can remind the customer about those items.

New – Late Fee (ADR) adjustment percentage – A new field has been created to set limits on how far a late fee can be adjusted. This percentage allows the clerk to adjust the late fee upward or downward by the percentage. The system allows you to set a percentage for each employee, that way your managers can have a different (higher) adjustment rate than your front line employees.

Improved – A larger change due window can be turn on to pop-up in the bottom right hand corner of the screen to draw attention to the amount the clerk is to give the customer.

New – A new prompt has been created to help your clerks sell more of your rental product. For rental product that is marked rent and sell, a small bubble (window) is displayed next to the line item that will show how much more the customer would have to pay to purchase the rental product (verses renting) as well as the total purchase price of the item. This will encourage your clerks to ask the customer if they would like to purchase the movie for just a few dollars more and have the exact amount right in front of them.

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